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Terms and Conditions
Introduction and License
Afterpay is operated under the License of Curacao eGaming. The platform offers a variety of online pokies and other gambling services. By accessing or using our services, you agree to comply with these Terms and Conditions, which govern your use of the Afterpay platform.
Eligibility
To use the Afterpay platform, you must be at least 18 years of age. We reserve the right to verify your age and identity in compliance with our KYC obligations. Users from Australia and other restricted jurisdictions are prohibited from accessing our services. It is your responsibility to ensure that you comply with the laws of your jurisdiction.
Account Rules
Each user is permitted to maintain only one account. You are responsible for maintaining the confidentiality of your account details and for all activities that occur under your account. Any unauthorized use of your account must be reported to the support team immediately. Failure to comply with these account rules may result in account suspension or termination.
Mandatory KYC Verification
- You must provide valid identification and other documentation as required by our KYC processes.
- Failure to complete KYC verification may restrict your access to certain features and services.
Account Security
- You are responsible for keeping your password and account details secure.
- Afterpay is not liable for any loss or damage arising from your failure to protect your account information.
Deposits and Withdrawals
Deposits and withdrawals can be made using various methods as specified on the platform. All transactions are subject to the following terms:
Payment Rules
- All deposits must be made in AUD or NZD.
- We reserve the right to impose limits on the amount that can be deposited or withdrawn.
Transaction Processing
- Deposits are typically processed immediately, while withdrawals may take up to 5 business days.
- All withdrawals are subject to verification and compliance with AML obligations.
AML Compliance
- We are committed to preventing money laundering and will monitor all transactions for suspicious activity.
- You may be required to provide additional documentation for larger transactions.
Prohibited Activities
The following activities are strictly prohibited on the Afterpay platform:
- Cheating or collusion with other players
- Fraudulent activities or misrepresentation
- Bonus abuse or exploitation of promotional offers
- Use of bots or automated software
- Any unauthorized manipulation of gameplay or system errors
Violation of these rules may result in account suspension, restrictions, or permanent closure.
Limitation of Liability and Termination
Afterpay reserves the right to suspend, restrict, or permanently close accounts if any violation of these Terms and Conditions occurs. We may also take action in response to regulatory requirements or suspicious activity. Afterpay shall not be liable for any loss or damage arising from account termination or restriction.
Bonus Terms and General Promotional Conditions
Bonuses and promotions offered by Afterpay are subject to specific terms that will be outlined at the time of the offer. All bonuses are granted at the discretion of Afterpay and may require a minimum deposit or wagering requirements.
Bonus Eligibility
- Bonuses are available only to eligible players who have completed the KYC process.
- Bonuses may be subject to expiration and must be used within the specified time frame.
Fair Play and Game Integrity
- All players must adhere to fair play principles.
- Any fraudulent activity or abuse of bonuses will result in the forfeiture of winnings and account closure.
Fraud Prevention and Security Monitoring
Afterpay employs advanced security measures to monitor for fraud and ensure the integrity of gameplay. We reserve the right to investigate any suspicious activity and take appropriate action, including account suspension or termination.
Dispute Resolution and Complaint Handling Process
In the event of a dispute, players are encouraged to contact the support team for resolution. We aim to resolve complaints promptly and fairly. If the issue cannot be resolved internally, players may seek recourse through relevant regulatory bodies in Australia.
Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of Australia. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the relevant courts in Australia.
Responsible Gambling Measures and User Protection Tools
Afterpay is committed to promoting responsible gambling. We provide various tools and resources to help players manage their gambling activities, including:
- Self-exclusion options
- Deposit limits
- Access to responsible gambling resources and support organizations
Players are encouraged to utilize these tools to ensure a safe and enjoyable gaming experience. It is essential to gamble responsibly and seek help if gambling becomes a concern.
By using the Afterpay platform, you acknowledge that you have read and understood these Terms and Conditions and agree to abide by them. Your compliance is essential to ensure a responsible and fair gaming environment for all users.
