Responsible Gaming

Gambling at Afterpay is intended for entertainment purposes only and should never be considered a source of income or financial solution. Responsible participation in online pokies is essential to ensure a positive and safe experience. All players are encouraged to understand the risks involved and to engage in gambling activities with a clear understanding of their limits.

Self-Control Tools

Afterpay offers a variety of responsible gambling tools designed to promote healthy gaming habits and enhance player protection. These tools include:

Deposit Limits: Players can set daily, weekly, or monthly deposit limits to help manage their spending.
Loss Limits: Afterpay allows players to establish loss limits, ensuring they are aware of the maximum amount they are willing to lose in a specified timeframe.
Wagering Limits: Players can set limits on the amount they can wager within a certain period, helping to control expenditure.
Session Time Limits: Players can define how long they want to spend playing online pokies in a single session, encouraging breaks and preventing extended play.
Cooling-Off Periods: Afterpay provides options for players to take temporary breaks from gambling, allowing them to step away if they feel overwhelmed.
Self-Exclusion Options: Players can choose to exclude themselves from accessing their accounts for a specified period, allowing for a break from gaming activities.

Self-Assessment

To help players identify early signs of problematic gambling behavior, Afterpay encourages self-reflection through the following questions:

Do you often gamble longer than you intended?
Have you ever felt the need to hide your gambling activities from others?
Do you frequently chase losses by gambling more after losing?
Are you using gambling as a means to escape from stress or emotional problems?
Have you noticed a change in your mood when gambling, such as feeling anxious or irritable?
Are you experiencing financial difficulties due to your gambling activities?
Do you find it hard to stop gambling even when you intend to?

If you answer ‘yes’ to any of these questions, it may be time to evaluate your gambling habits and consider utilizing the self-control tools available.

Protection of Minors

Afterpay takes the protection of minors seriously and has implemented several safeguards to prevent underage access to online pokies. These include:

Age Verification: All players must complete age verification checks before creating an account to ensure they meet the legal gambling age.
KYC Checks: Know Your Customer (KYC) procedures are in place to verify the identity of players and confirm their age, reducing the risk of underage gambling.

External Help

For players who may need additional support, Afterpay encourages reaching out to professional organizations that specialize in gambling support. These include:

GamCare: Provides information, advice, and support for anyone affected by gambling.
BeGambleAware: Offers guidance and support for individuals seeking help with their gambling behavior.
Local Support Services: Various local organizations in Australia provide counseling and support for individuals experiencing gambling-related issues.

Early Warning Signs of Problematic Gambling Behavior

Recognizing the signs of problematic gambling behavior early can help mitigate the risks. Some common warning signs include:

Increasing the amount of time spent playing online pokies.
Borrowing money or using credit to fund gambling activities.
Feeling anxious or distressed when not gambling.
Neglecting personal responsibilities or relationships in favor of gambling.

Taking Immediate Action

If you feel that you are losing control over your gambling habits, immediate action is encouraged. Here are steps you can take:

Utilize self-control tools provided by Afterpay, such as setting deposit or loss limits.
Consider taking a cooling-off period to step back from gambling.
Reach out to the support team for guidance and assistance.
Consult with professional support organizations for help and resources.

Account Restriction and Self-Exclusion Mechanisms

Afterpay provides players with the ability to restrict their accounts or self-exclude for a determined period. These mechanisms are essential for promoting responsible gambling and ensuring that players can take steps to regain control over their gambling activities.

Account Restrictions: Players can request temporary restrictions on their accounts, limiting access to online pokies for a specified timeframe.
Self-Exclusion: Players have the option to self-exclude from their accounts, preventing any access for an extended period. This option can be beneficial for those who recognize the need for a significant break from gambling.

Personal Responsibility and Platform-Supported Protection Tools

At Afterpay, personal responsibility is key to promoting responsible gambling. Players are encouraged to take ownership of their gaming habits and to utilize the platform-supported protection tools available. By engaging with these tools, players can help ensure their experience remains enjoyable and within safe boundaries.

Confidentiality and Non-Judgmental Support Approach

Afterpay is committed to providing a confidential and non-judgmental environment for all players. The support team is trained to assist players without bias or stigma, ensuring that all inquiries and concerns are handled with respect and discretion. Players are encouraged to reach out for help or guidance whenever needed, reinforcing the importance of seeking support in maintaining responsible gambling practices.